FAQ

Q. How much is an estimate?
A. Estimates are free

Q. What types of repairs does Artbag perform?
A. Artbag performs all types of repairsincluding but not limited to: new zippers, handle shortening and replacement, patching piping, magnetic snaps, hardware repair and replacement, suitcase repair, briefcase repair, leather garment repair and alteration, re-plating worn hardware, crystal replacement

Q. Do you clean bags?
A. Absolutely, Artbag cleans all of the following materials: Leather, reptile, fabrics (including linen), suede

Q. The brass on my hardware has turned from the original color, what can be done?
A. Artbag can replate your hardware to match the original color as close as possible

Q. How do I ship my bag to you for repair?
A. Use any courier that is convenient for you

Q. How long will it take to get my bag back to me?
A. Most repairs take2-3 weeks (not including shipping time)

Q. Is my bag insured when it is returned to me?
A. Artbag insures the repair and the merchandise via UPS

Q. Will the replacement leather be the exact color of the original?
A. Artbag has many leather sources, we will match the color as close as possible

Q. Why are your prices more expensive than my local shoe maker?
A. Artbag employs the best handbag artisans in the country, we are not cobblers, we are professional handbag repairers

Q. Do you repair vintage handbags?
A. Artbag specializes in the repair of vintage handbags including: hand beaded bags, alligator handbags, lizard handbags, cut steel beaded bags, minaudierres

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Artbag Creations Inc.    1130 Madison Avenue (at 84th)   New York City, NY 10028     Tel: (212) 744-2720     Fax: (212) 744-2559    e-mail: info@artbag.com

Artbag Creations Inc. © | ArtbagTM is a registered Trademark. Rights Reserved. No portion of this web site may be copied, retransmitted, reposted, duplicated or otherwise used without the express written approval of Artbag Creations, Inc.

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